Terms and Conditions
Please arrive 10 minutes prior to your treatment. Late arrival will result in shortened treatment time. Treatments will be charged at full price.
Please give at least 24 hours’ notice if you are unable to attend an appointment so that we may rebook the time to another client. It is with regret that we now impose a charge of 50% of the total treatment cost for cancellations with less than 24 hours’ notice. For cancellations on the day of the appointment or missed appointments (no show) we impose a charge of 100% of the total treatment cost.
To respect the relaxing environment we wish to create and also to comply with current health and safety regulations, we request that children and babies are not brought into the salon.
Courses and Multi Treatment Packages
All courses must be paid in full at time of booking and completed within 6 months and are non-refundable. Missed appointments may result in treatments deducted from your course.
We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellations Policy.
Mobile Phones, Smart Phones and Tablets
We ask that all handheld electronics are turned off for the relaxation of all clients.
Our prices are subject to change without notice. E&OE.
Refunds and Exchanges
Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Solea Beauty. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.